top of page
  • What services do we provide?
    Population serve: ages 18 and over Individual therapy Couples therapy Pre-marital therapy Family therapy Therapy for depression Therapy for anxiety Trauma therapy EMDR therapy
  • What's it like to be in therapy?
    Being in therapy with our therapists feels like a weight is being lifted and you can be yourself in a safe space as you talk about your problems and explore ways to help you feel better. ​ Most clients start to see some changes and positive results after few sessions. Usually, our clients stay in therapy because they are getting a lot out of the process, see the changes that have happened and want to continue to get better themselves. ​ To get started, give us a call (909) 366-4712
  • Therapy Rates and Payments
    We're excited to get you started on your therapeutic journey of living the life you desired and healing from emotional pain. Sessions are typically 50 minutes and rates are vary depending on the therapist you see. Therapy with Licensed Therapists Individual therapy: $175/ session Couples therapy: $185/session Family therapy: $185/ session Therapy with Jessica Ochoa, Associate Therapist Individual therapy $130/session Family therapy $130/session Payment is expected the same day of appointment. Our team of therapists accept the following payments: insurance, credit card, debit card, and FSA. Payments are due at or the day of the session and we required a active credit card to be put on file for billing. Payment will be expected to be completed 72 hours prior to the next appointment and if it is not, your next appointment will be cancelled and you will lose your recurring appointment time. Insurance claim submission is not a guarantee of payment from them. You are financially responsible for any amount that insurance does not pay. Some claims may be denied for a variety of reasons. You can get more detailed information from your insurance company. To get started, give us a call (909) 366-4712
  • Do you accept insurance?
    We accept the following insurance: ​ Optum Aetna Anthem Blue Cross Kaiser (need a referral) Cigna/ Evernorth Oxford Oscar Health United Healthcare Western Health Advantage PPO "Superbill" upon request It is your responsibility to understand and know your mental health insurance benefits, policy, and copay/deductible. Insurance claim submission is not a guarantee of payment from them. You are financially responsible for any amount that insurance does not pay. Some claims may be denied for a variety of reasons. You can get more detailed information from your insurance company. To get started, give us a call (909) 366-4712
  • List of services we DO NOT provide
    Substance abuse/addiction treatment Eating disorder treatment ESA letter (animal support letter) Court ordered therapy Workers comp referred (due to work injury) Disability benefits Psychological assessment (report needed) Sex therapy Insurance claims from auto or related
  • How should I prepare for an online therapy session?
    1. After you've booked an appointment with us, please complete all forms within 48 hours in order to give enough time for us to review them. ​ 2. You will receive email confirmation and telehealth link 24 hours before your appointment. 3. Before your session, set your environment up for success. Feeling nervous about someone coming into the room or hearing what you say in session? These nerves may inhibit your ability to focus and have good take-away from your session. Pick a room or space that is private and let others know in your household to not disturb you for an hour. 4. Have some water or a calming drink like tea nearby. Sometimes when we're talking to a therapist we can feel pretty nervous. Having a drink nearby to hold and take sips from can help ease any fidgets. ​ 5. Get comfortable. Grab a blanket that's cozy and sit in your favorite chair. One of the best parts of online therapy is that you get to be in the comfort of your own space! ​ 6. Try out your session link beforehand. Make sure the microphone and camera on your computer are working and good to go. This will relieve any in the moment stress of trying to connect and figure out any issues during the session. ​ 7. Make sure you have a strong connection to the internet! Glitches in a session will most likely happen first few times, but if it's happening frequently it can really alter your experience.
  • Why is a scheduling deposit required to schedule appointment online?
    Scheduling deposits are used to reserve the appointment time with your therapist and will be credited to your chart within our electronic health record. We require a 50% deposit towards your session. The credit will be applied towards your kept appointment, cancel or reschedule less than 24 hours notice.
  • 24hr Cancellation Policy
    Email: for cancellation request. We have a strict cancellation policy. You will be charged your full fee, if no show or cancel less than 24 hours of your appointment. Insurance does not cover this fee. We're committed to be here to help support you and we hope that you will be committed to support our business as well. You are responsible for attending all scheduled sessions, whether or not an appointment reminder was received, as technology can fail at times. If you expected to get a reminder and did not, please reach out to me at your earliest convenience so that we can ensure that your appointment is in the calendar. However, if attendance policy is not follow, client is subject to be discharged.
  • What problems do you treat in therapy?
    Anxiety and/or Depression Trauma - easily triggered, flashbacks, and easily startle. Easily agitated and irritable mood College stress ADHD LGBTQ related issues COVID stress Lack self care for yourself Have difficulty communicating your thoughts/feelings in a healthy manner Relationship problems/ Marriage issues Easily distracted and unfocused Burnout, lacking purpose Work/life balance Grief/loss PTSD Multicultural issues particularly Asian American, Latinx, and/or African American. Relationship issues (communication, conflict resolution, intimacy issues, lack connection)
  • How can I release stress today?
    Some tips that you can try: Exercise Sleep Reduce screen time Walking Go out to nature Eat healthy foods Set boundaries More on our blog
  • Download a Free Guide to Self-Care Here!
    To get started, give us a call (909) 366-4712
  • Does it mean I'm crazy in order to receive therapy?
    Not at all! People who ask for help know when they need it and have the ability to reach out. Everyone needs professional support every now and then. You already have some strengths that you’ve used before, that for whatever reason isn’t working right now. Perhaps this problem feels overwhelming and is making you feel stuck. ​ ​A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, therapy is completely confidential.
  • For referrals or records request
    Referrals: To become a client please contact us as (909) 366-4712 or book a phone consultation For Medical Record Request: contact or fax request to (909) 510 -08260 with release of authorization
bottom of page