Therapy hours: By appointment Monday to Saturday , Serving California Residents
(909) 366-4712
FAQs
Frequently Asked Questions
Confidential & Care
Appointments & Access
Billing
Yes. Everything you share with your therapist is confidential and protected under HIPAA law. We will not release your information without your written consent, except in rare cases where disclosure is legally required (such as safety concerns or court orders).
We use secure, HIPAA-compliant video platforms for online sessions, encrypted systems for records, and follow strict ethical standards to keep your information safe.
No. Your participation in therapy is private. Unless you choose to share this information, no one outside of Blue Oak Counseling will know you are in treatment.
We ask for at least 24 hours’ notice if you need to cancel or reschedule. Cancellations made with less than 24 hours’ notice may be subject to a fee.
You always have the right to switch providers. Our intake team will help match you with a therapist who feels like the best fit for your needs.